The Interactions this Policy Covers
How We Collect Information and Types of Information We Collect
User Provided Information
Certain features on the Site enable users to provide Glazd with certain personal information that we may use to contact or identify you. Such information may also be provided directly to insurance carriers to quote your insurance. This information may include, but is not limited to, identifiers (e.g. first and last name, date of birth, social security number, driver’s license information, e-mail address, phone number, facsimile number, mailing address and IP address), billing address, leasing address and other information, credit card information, other payment information, Glazd name and position or title, other commercial information (e.g., records of products or services purchased from Glazd), claims information, default information, and internet activity (e.g., information on your interactions with the Site).
We may collect this information directly from you when you provide it to us and automatically when you use the Site, including but not limited to when you:
If you access and use the Site, regardless of whether you create an account, purchase any products or otherwise interact with the Site, Glazd collects certain details of your access to and use of the Site, including the location you are accessing the internet from, the date and time you visited and other communication data and resources that you access and use on the Site, to among other things, tell us which parts of the Site you visit and how long you spend there.
We may also collect information about your mobile device, computer and internet connection, including the device’s unique identifier, IP address, operating system and Web browser, mobile network information and the device’s telephone number. The Site also may access metadata and other information associated with other files stored on your device (whether computer or mobile phone). Your email also contains metafiles that may contain IP addresses, domain names, and other standard file information and this information may be retained electronically on our servers or in routine back-up files.
The Site may also collect personal information from you about a third party (e.g., the Site might allow you to send an email or message to a friend, in which case we will need that person’s name and email address).
Cookies, Web Analytics and Other Tracking Technology
Web Analytics. We use web analytics tools, including, but not limited to, Google Analytics, which is a third-party service that transmits Site traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand Site traffic, and Site usage. For more information concerning Google Analytics and how it collects and processes data please see “How Google Uses Data When You Use Our Partners Web Sites or Apps” located at www.google.com/policies/privacy/partners. We use the information provided by these tools to improve our services and our online advertisements. These tools place session and persistent cookies in your browser and smartphone to identify you as a unique user the next time you visit our Site. Each cookie cannot be used by anyone other than the service provider (ex: Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside, including the United States.
Log Files. Our servers automatically record certain information (e.g., web request, Internet Protocol (“IP”) address, browser type, browser language, URLs, etc.) that your browser sends whenever you visit our Site. We use this information for statistical purposes that help us design and administer the Site.
Use and Sharing of Information
We want to provide you with the best possible experience on our Site. In order to do this, we use information that we collect from you or that you provide to use, including personal information, to:
We may also disclose your personal information to our third-party service providers, including, but not limited to, service providers that help us market our products and services, deliver our products, process orders, perform market research, promotions management and otherwise assist us in running our business. For example, if you submit information through the Site, Glazd will share such information with Glazd’s insurance carriers to obtain/provide customized insurance quotes and Glazd will share such information with Glazd’s payment card processing service provider so you can pay the premiums for any bound insurance policies.
Glazd may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
When someone visits the Site, our web server’s third party-tracking tool may automatically gather information that allows the Site to communicate with the visitor’s computer during the visit. We also may use any of the following information: the number of visits to the Site, which parts of the Site visitors select, IP address, domain type, browser type (e.g., Apple Safari, Google Chrome, or Microsoft Internet Explorer) and date and time of day. We use this information for statistical purposes that help us design and administer the Site. Those types of information do not disclose personally identifiable information that would permit us to identify or locate individual visitors.
Additionally, we may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) satisfy applicable law, a legal order or comply with legal process; (b) defend the rights of Glazd’s or its affiliates or business partners; (c) detect, prevent or otherwise address fraud, security or technical issues, (d) protect against harm to the rights, property or safety of Glazd employees, agents, affiliates, business partners, customers or Site users, or (e) to enforce our rights arising from any contracts entered into between you and us, including any end user license agreement, and for billing and collection.
Except as set forth in this policy, Glazd will not sell your personal information to any other organization unless you expressly agree to it (typically by checking a box indicating your consent).
Glazd may be active on social media pages, such as Facebook, LinkedIn, YouTube, Pinterest, Instagram and Twitter, and Glazd may integrate social media widgets or features on the Site. These social media companies may recognize you and collect information about your visit to the Site, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. Glazd may display targeted advertising to you through such social media platforms. Such social media companies have interest-based advertising programs that allow Glazd to direct advertisements to users who have shown interest in our products when you visit a social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them.
Glazd may take personal and business information and aggregate data so that it is no longer identifiable. Glazd may use this information to enhance the features of its Site and services. Glazd may also sell or license this aggregated information to third parties or publish the information. Glazd will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.
Access to Your Information
You have the right to access, correct, or delete your personal information in certain circumstances. You can review and change your personal information by logging into the Site and visiting your account profile page. You also have the right to withdraw any consent you have given Glazd to process your personal information. If you have questions about the personal information Glazd has about you, need to modify, access or delete your information, or want to withdraw your consent for Glazd to process your personal information, you can contact us at the email address provided below. Note, it may not be possible to delete your personal information except by also deleting your user account. Lastly, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
You can opt-out of receiving marketing and promotional e-mails from Glazd by using the opt-out or unsubscribe feature contained in our emails.
We maintain technical, administrative and physical measures designed to protect your personal information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. Do not to share your password with anyone.
However, since no method of Internet or mobile platform transmission is 100% secure, Glazd cannot guarantee, ensure or warrant the security of your personal information transmitted through the Site. Although we will use reasonable efforts to safeguard the confidentiality of any visitor or other personal information collected, we shall have no liability for disclosure of your information obtained due to errors in transmission or through the unauthorized acts of third parties. Any transmission of personal information is at your own risk.
Storage of Personal Information
We will keep your personal information until you contact us and tell us to modify or delete it from our servers or until we determine that the personal information is no longer needed to fulfill the purposes for which it was collected. Glazd will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements.
Transfer of Personal Information
We do not knowingly collect personal information from children under the age of 13. Children are not encouraged to use the Site and we request that children under the age of 13 not submit any personal information to the Site. Since information regarding children under the age of 13 is not collected, we do not knowingly distribute personal information regarding children under the age of 13.
Governing Law and Jurisdiction
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), and we want to provide you with the following additional information about the purpose for which we use each category of personal information we collect (as defined by CCPA), the categories of third parties to which we disclose personal information for a business purpose or for cross-context behavioral advertising, which includes our use of third-party analytics services and online advertising services. Glazd will share your information with the insurance carrier to provide you with a quote and to issue you an insurance policy.
Specifically, your contact information (such as email) or internet network and device information (such as cookie data and IP address) may be disclosed to online advertising and analytics partners. You have the right to opt out of the disclosure of your personal information for purposes of online advertising and related activities and can do so by emailing [email protected]
California “Shine the Light” disclosure
The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the disclosure of certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes, or in the alternative, that we provide a cost-free means for consumers to opt out of any such disclosure. We do not currently disclose your personal information to third parties for their own direct marketing purposes.
Consistent with the “What Personal Data does Glazd collect?” section above, we collect certain categories and specific pieces of information about individuals that are considered “Personal Information” in California. As detailed above in the “How does Glazd collect Personal Data” section, we may collect this Personal Information from you and other third parties. We collect, share and disclose Personal Information for the business and commercial purposes described above.
We do not “sell” or “share” your Personal Information, as those terms are defined under California law and have not done so in the previous twelve months. Given the divergent practices of organizations that offer browsers and the lack of a standard in the marketplace, we do not respond to Do Not Track signals at this time.
Should you wish to request the exercise of your other rights as detailed above with regard to your Personal Information, we will not discriminate against you by offering you different pricing, products or services, or by providing you with a different level or quality of products or services, based solely upon this request. Please contact us as described above to exercise such rights.
If you are a California consumer and you wish to exercise your rights as outlined in this section, you may need to provide information such as name and e-mail so that we can verify your identity. We will use the information you provide when exercising your rights for no other purpose other than to verify your identity.
You also have the option of designating an authorized agent to exercise your rights on your behalf. For authorized agents submitting requests on behalf of California residents, please contact us as described above, with any evidence you have that you have been authorized by a California consumer to submit a request on their behalf.