Terms and Conditions of Use
Last Modified: October 1, 2022
Billing and Refund Policy:
Our goal is to provide the best rates for our customers and resident communities. When purchasing a renters insurance policy, you understand that all insurance policies sold through our platform are subject to a 3-month coverage minimum. You also acknowledge that if any coverage is used, this downpayment becomes non-refundable.
Your payment is REFUNDABLE if you cancel your insurance policy before the policy start date. Your cancellation submission must occur 24 hours before coverage begins.
If you need to cancel your policy or have questions, please send us an email – [email protected]
Glazd is always improving how we communicate with our customers. In this ever busy world, email is generally the most supported form of communication with our customers. We also provide phone calls and text messaging to our customers. By providing your phone number to Glazd, you agree to allow text and/or phone call communications. Our goal is to ensure that all residents have proper insurance coverage, and to streamline that process you may receive text message reminders. To stop receiving text messages, you can reply STOP to the number sending the message.
Summary of Platform
(collectively, the “Services”).
Account Security and Accessing the Platform
To access the Platform or some of the resources it offers, you may be required to provide certain registration details or submit other information (collectively, “Registration Information”). It is a condition of your use of the Platform that all of the Registration Information and any other information you provide on the Platform is correct, current and complete.
The Platform is offered and available to Users who are 18 years of age or older, reside in the United States, and reside in Wisconsin or any other state in which Glazd is licensed to provide insurance. By using the Platform, you represent and warrant that, if you are an individual, you are at least 18 years old and meet all of the eligibility requirements set forth above.
If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You acknowledge and agree that your account is personal to you and you agree not to provide any other person or entity with access to the Platform or portions of it using your user name, password or other security information (including, without limitation, your roommates). You agree to notify us immediately of any unauthorized access to or use of your user name or password, or any other breach of security. You are responsible for fully exiting from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name or password, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason. We further reserve the right to restrict your access to all or part of the Platform at any time in our sole discretion for any or no reason.
Important Disclaimers Related to the Platform
Glazd Proprietary Rights
You agree that:
Glazd logo, name and all related names, logos, product and service names, designs and slogans are trademarks of Glazd or our affiliates or licensors. You must not use such marks without the prior written permission of Glazd.
Additionally, you agree not to:
Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Platform, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Glazd, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Platform.
We cannot review material before it is posted on the Platform, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
User Contribution Standards
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:
Termination, Monitoring and Enforcement
We reserve the right to terminate or suspend your access to all or part of the Platform at any time in our sole discretion for any reason or no reason. You agree that if your account is terminated by Glazd for any reason or no reason, you will not attempt to establish a new account under any name, real or assumed.
We have the right to:
Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platform. YOU WAIVE AND HOLD GLAZD AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS HARMLESS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Online Purchases and Other Terms and Conditions May Apply
Links on the Platform
If the Platform contains links to other websites and resources provided by third parties, these links are provided for your convenience only. If you decide to access any of the third party websites linked on the Platform, you do so entirely at your own risk and subject to the terms and conditions of use for each such website.
Changes to the Platform
We may update the Content on the Platform from time to time. Any of the Content on the Platform may be out of date at any given time and we are under no obligation to update such material.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
THE FULLEST EXTENT PROVIDED BY LAW, GLAZD HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SMARTPHONE, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM IS AT YOUR OWN RISK. THE PLATFORM, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GLAZD NOR ANY PERSON ASSOCIATED WITH GLAZD MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORM. WITHOUT LIMITING THE FOREGOING, NEITHER GLAZD NOR ANYONE ASSOCIATED WITH GLAZD REPRESENTS OR WARRANTS THAT THE PLATFORM, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORM OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL GLAZD, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR MANAGERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OF THE PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Governing Law; Choice of Venue; Limitation on Time to File Claims
Your Comments and Legal Notices
All feedback, comments, legal notices, requests for technical support and other communications relating to the Platform should be directed to: [email protected]